Responsible Gambling at Reelson
Gambling at Reelson should always be entertainment, never a way to make money or solve financial problems. We accept players aged 18 or over only, and we give every player tools to stay in control: limits, cooling-off breaks and self-exclusion. This page explains each tool, how to set it up and where Australian players can find free, confidential help.
Reelson at a Glance
| Feature | Details |
|---|---|
| Limits | Deposit, loss and wager limits per day, week or month |
| Cooling-off | 1 week, 1 month, 3 months or 6 months |
| Self-exclusion | 6 months, 9 months, 1 year or indefinitely |
| How to set | Via the link on our Responsible Gaming page, LiveChat or [email protected] |
| Age | 18+ only |
| Help in Australia | Gambling Help Online, 1800 858 858, 24/7 |
Reelson Limits
You can set deposit, loss and wager limits for a day, a week or a month.
- A lower limit applies immediately
- A higher limit applies only after email confirmation and once the previous limit has expired
- Crypto deposits may not always be stopped by limits, so take extra care with them
Cooling-Off
A cooling-off break of 1 week, 1 month, 3 months or 6 months starts immediately. During the break you cannot make fiat deposits or receive promotional offers, but you can still withdraw. Your account reopens automatically at the end.
Self-Exclusion
Self-exclusion for 6 months, 9 months, 1 year or indefinitely disables your account immediately and removes you from all promotions. Any remaining balance is paid out on request via support.
Bonuses and Responsible Play
Bonuses come with conditions, and it is important to know them before you accept one.
| Deposit | Bonus | Code | Min. deposit | Wagering | Max. payout |
|---|---|---|---|---|---|
| 1st | 110% up to $1,500 + 110 FS | REELS | $25 | 40x | 10x the bonus |
| 2nd | 75% up to $1,500 + 75 FS | REEL75 | $25 | 40x | 10x the bonus |
| 3rd | 100% up to $1,500 | REEL100 | $25 | 40x | 10x the bonus |
Wagering is 40x within 5 days with a $7.5 maximum bet. You can withdraw your deposit before wagering is finished, which removes the bonus. While cooling-off is active, you receive no promotional offers.
Payments and Control
| Method | Min. deposit | Withdrawal limits | Withdrawal time |
|---|---|---|---|
| Visa, Mastercard | Shown in the cashier | $30 min; $3,000 a day | Within 72 hours of approval |
| Skrill, Neteller | Shown in the cashier | $30 min; $3,000 a day | Within 72 hours of approval |
| Bank transfer | Shown in the cashier | $30 min; $3,000 a day | Within 3 business days |
| Cryptocurrencies | Shown in the cashier | $30 min; $3,000 a day | Within 72 hours of approval |
Age Verification
We confirm your age at registration and verify identity with photo ID before withdrawals. Accounts of under-18s are not allowed.
Games and Session Awareness
Pokies
Fast pokies such as Sweet Bonanza 1000 or Gates of Olympus 1000 can make time pass quickly; take regular breaks.
Live Games
Live tables like Mega Roulette run continuously, so set a time and budget before you sit down.
What Players Value at Reelson
Players value our helpful staff, who can also set limits for you through live chat.
Support
Contact us 24/7 by live chat or at [email protected] to set limits, take a break or self-exclude.
Free Help in Australia
- Gambling Help Online: the national Gambling Helpline on 1800 858 858, free, confidential, 24 hours a day, 7 days a week
- Online chat counselling at gamblinghelponline.org.au
- Interpreter service: 131 450
- Gamblers Anonymous, GamCare and Gambling Therapy
To keep minors away from gambling sites, consider parental-control software such as CyberPatrol, GamBlock, 27labs or Net Nanny.
Responsible Gambling FAQ
How do I set a deposit limit at Reelson?
Use the link on our Responsible Gaming page, LiveChat or email [email protected].
Can I withdraw during a cooling-off break?
Yes, withdrawals remain possible.
What happens to my balance after self-exclusion?
It is paid out on request via support.
Where can I get help in Australia?
Call Gambling Help Online on 1800 858 858, any time.
Stay in Control
Set your limits before you play, take breaks and ask for help early. Reelson is for adults aged 18+ only.